Customer Review Details
- Department: Service
- Vehicle: 2015 GMC Acadia
- Customer Location: MESA, AZ
- Customer Rating: 4.2 Stars
Confirmed Service Customer
My service advisor was wonderful. Arranged for my warranty to cover most things, and also arranged for a rental car for the few days my car was in the shop. The only complaint I have is in the scheduling of the initial appointment. My appointment to diagnose why my check engine light came on was at 12 o’clock on a Wednesday. My car was not even looked at until Thursday afternoon. It was then discovered they would need it for a couple more days to make the needed repairs. We got the rental car two days into not having our vehicle since the initial diagnosis took well over twenty-four hours. Once the diagnosis was made on the car, everything went very smoothly, and I was extremely happy with the service.
Kristina F.
MESA,
AZ
Business Response
We appreciate you taking the time to leave us a response, Kristina! Feel free to stop by if you ever need any more help.
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