Customer Review Details
- Department: Service
- Vehicle: 2018 Chevrolet Equinox
- Customer Location: Central Point, OR
- Customer Rating: 5 Stars
Confirmed Service Customer
Only thing I would suggest is based on the mileage needed service work. If that information is passed on at check in and quote given it would be much better than receiving that information once service is started. I was asked the mileage when I made the appointment, but that information was not obviously passed on to the service agents. Other than that the service was excellent, wait time was long due to overbooking by call center according to the service agent. That is a bug that should be worked out. Total time of service was over 3 hours.
Douglos L.
Central Point,
OR
Business Response
Douglos, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 615-4500. We hope to hear from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The adviser, Christopher did a great job. Was pleasant and thorough. Always pleased with our experience at the dealership.
Confirmed Service Customer
Overall, it was a good experience. I will use them again for future needs.
Confirmed Service Customer
My experience was great,no issues. Alec was very helpful and courteous.
