Customer Review Details
- Department: Service
- Vehicle: 2019 Chevrolet 1500 Silverado
- Customer Location: SAN TAN VALLEY, AZ
- Customer Rating: 4.2 Stars
Confirmed Service Customer
I took my 2019 Chevy Silverado in for an oil change and that was completed as required, but was advised on two other standard maintenance services being recommended. Transmission flush and one other item. Which was interesting because when I took the vehicle in for an oil change in November before I went on a road trip I had asked about when the big maintenance would be due and was told at 75K miles and I am only at 59K. So, was a little surprised this request for the two maintenance items.
Cathy W.
SAN TAN VALLEY,
AZ
Business Response
Cathy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4500 to discuss your concerns, as your satisfaction is of utmost importance to us.
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