Customer Review Details
- Department: Sales
- Vehicle: 2024 Chevrolet Colorado
- Customer Location: TUCSON, AZ
- Customer Rating: 5 Stars
My experience at the AutoNation Chevrolet Mesa was great. My wife and I, along with my daughter drove from Tucson, AZ to look at a truck we liked. We were greeted by Efren, our sales associate, right away. He was polite and professional. He helped us find the truck we liked, let us test drive it, and guided us through the purchasing process. He answered all the questions we asked along the way and seemed very knowledgeable. There wasn't whole lot of back and forth negotiation which I liked. Management was willing to work with my budget and I felt like I've gotten amazing deal. Paperwork was streamlined and we finished the signing pretty quick. I was mostly waiting for the other buyers to finish with finance officer. One thing that I think it could have made the whole process better was having everything installed on the truck. The Off-Road Assist Step on my truck wasn't installed and I had to return to the dealership to install it. However, I do have to give kudos to service agent Michael because he went extra miles to get my truck scheduled for the installation earlier than expected. Overall, it was a great buying experience and I would do it again at the AutoNation Chevrolet Mesa.
Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Roberto Reyes, my salesman and the finance team did a wonderful job of getting me to a deal that I was comfortable with.
There was a good selection. We found one we liked and worked out the details.
Very good experience. Knowledge team. I was treated well. Received a fair deal on a an excellent product
Dealership and Eddie went above and beyond to take the time to hear what I had to say!