Customer Review Details
- Department: Service
- Vehicle: 2011 Chevrolet Silverado
- Customer Location: GILBERT, AZ
- Customer Rating: 1.8 Stars
Confirmed Service Customer
The specialist wasn't responsive during the duration. My truck was in the shop for almost a month with no work done. I noticed a new rattling when driving coming from the dashboard. It appears that when checking the AC actuator the tech cracked my front dashboard. This trip was the most frustrating visit ever to a dealership.
Louis J.
GILBERT,
AZ
Business Response
Louis, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 615-4500 to discuss what we can do to help.
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