Customer Review Details
- Department: Service
- Vehicle: 2022 Chevrolet Equinox
- Customer Location: MESA, AZ
- Customer Rating: 4.2 Stars
Confirmed Service Customer
All went well except the recommendation for front end alignment. I have been a long time costumer, 15+ years, at Autonation Chevrolet. Never, until this 2022 Equinox have I had multiple recommendations for front end alignment with so few miles and no obvious signs of uneven wear. My car has less than 23,000 miles, very mild driving habits, scheduled tire rotations, etc. when I ask about it the answers are vague at best. Help me understand this change in service recommendations. It makes me suspicious as a customer but I want to be fair before I jump to conclusions. Thank you.
Gary B.
MESA,
AZ
Business Response
Gary, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (480) 615-4600 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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